We aim to deliver a smooth and satisfying shopping experience to all our customers. Please read our shipping and returns policy carefully before placing your order.
📦 Shipping Information
- All orders are processed and shipped within 2–4 working days after confirmation.
- Standard delivery time is 5–7 working days across India, depending on the location and courier availability.
- Flat ₹50 shipping fee is applicable on orders below ₹999.
- Free shipping is offered on all orders ₹999 and above.
🔁 Return & Exchange Policy
We accept returns for eligible products under the following conditions:
- Returns must be initiated within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags.
- Return shipping charges are borne by the customer, unless the item received is damaged or defective.
- In case of defective or wrong products, please share a photo with us via email or WhatsApp, and we will arrange a replacement or refund at no extra cost.
📩 Need Help?
For any shipping or return-related concerns, feel free to contact our support team:
📞 Mobile/WhatsApp: +91-XXXXXXXXXX
📩 Email: karuscollection@gmail.com
We appreciate your trust in Karus Fashion and thank you for shopping with us!
